Sixteen inches sits at the base of the neck, eighteen just below the collarbone — the most versatile length — and twenty inches and above sit on the chest. If you intend to layer, choose lengths at least four inches apart so the pieces do not land on top of one another. The full table is on our Size & Fit Guide, and if the length turns out wrong you have 14 days from delivery to return it.

Yes. Our gold pieces are genuine 10K or 14K gold, and our silver pieces are 925 sterling silver. Some sterling silver pieces are gold-plated or rhodium-plated, and a small number combine sterling silver with 18K gold. The metal and karat are stated on every product page, which also says so where a piece is plated. All pieces are stamped with the corresponding metal marking.

Yes. Every Sana Jewels piece is covered against manufacturing defects from the date of delivery, and a missing stone is replaced free under the same warranty. It is valid in the USA only, and any repair performed by another jeweler will void it. The full terms, including the coverage period and the limits on stone size, are in our Return & Refund Policy.