Accessibility

Sana Jewels wants everyone to be able to browse and buy from our store, including people who use screen readers, keyboard navigation, magnification, or other assistive tools.

What we do

We build our pages with standard headings, descriptive link text, text alternatives for product images, and controls that can be used with a keyboard. We check new pages and changes against these practices, and we keep working to improve the parts of the site that fall short.

Known limits

We do not claim that every page meets every accessibility standard. Some third-party tools on our site, such as the secure checkout and payment buttons, are run by Shopify and our payment providers, and we rely on them to maintain their own accessibility.

Tell us about a problem

If something on our site is hard to use, or you would like information in a different format, please email support@sanajewels.com with the page address and a short description of the problem. We read every message, will reply during US business hours, and will gladly help you place an order by email if the site is not working for you.

Sana Jewels

Where to begin

Every product page gives the full specification: metal and karat, stone type, and grade where it applies.

  • Free US shippingTracked by USPS or UPS, door to door
  • Free US returns14 days, prepaid label
  • Every stone disclosedNatural or lab-grown, always labeled
  • Secure checkoutShop Pay, Apple Pay, PayPal, all major cards

Questions? Email support@sanajewels.com. US Customer Support, Monday–Friday.